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The Commercial Bank

Telephone Banking User Guide

  1. Call 706-743-BANK (2265) locally or dial 1-877-TCB-0411 to access Telephone Banking toll-free.
     (For Login help, call 706-743-8184).
  2. Enter your 9-digit Social Security number followed by the pound sign (#) to begin the logon process.
  3. Enter your security code (4 digits minimum).  If this is your first time calling telephone banking, your default security code will be the last 4 digits of the same Social Security number you used in the previous step.
  4. Select the information or type of transaction you want.
    1. Press 1 for Checking Information
    2. Press 2 for Savings Information
    3. Press 3 to Transfer Funds
    4. Press 4 for CD Information
    5. Press 5 for Loan Info or to make a Loan Payment
    6. Press 6 to Change your Security Code
    7. Press 9 to Return to the Main Menu(If you have more than 1 of the selected account type, you will be asked to enter the account number followed by the # key)
  5. Choose the type of information you are seeking (for checking and savings accounts).
    1. Press 1 to repeat basic account information
    2. Press 2 to look up checks by number.
    3. Press 3 to look up transactions by amount
    4. Press 4 to hear your most recent deposits
    5. Press 5 to hear you most recent withdrawal transactions
    6. Press 6 to hear you most recent ATM/Debit card transactions
    7. Press 9 to return to the Main Menu(For Funds Transfers, Loan Payments and Security Code changes just follow the step-by-step phone menus)

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Access your accounts anytime, anywhere.

Sign up for mobile banking today.